Atlanta Metropolitan State College
Summary of Results, Lessons Learned, and New Strategies Moving Forward
- Employing Student Success Coaches and providing an individualized graduation plan/path for students with 75% earned credits toward completion proved very effective for associate degree-seekers and generated a record change in the graduation rate. That strategy will be expanded to the bachelor’s student cohorts.
Strategies
- Reduced Class Size
- Norming
- AMSC Writing Lab Support
- High Risk Factors were identified and assessed for FTFT Cohort, which include: Late/No Pre-registration, High Course Withdrawals, DFWs @ Mid-term or Early Alerts, No Advising Activities Reported.
- Students were classified as High, Medium, and Low Retention Risk.
- Strategies were applied to address and resolve the specific retention risk of students. Note: Retention of AMSC students at Off-campus sites significantly and positively impact the retention rate (Within the USG)
1.Students were identified with 75% earned credits toward graduation.
2.Student Success coaches were assigned to each student to assess “graduation risk factors” or barriers to their completion.
3.An individualized plan (i.e., path) to graduation was developed and implemented for each student.
A core tenet of the Atlanta Metropolitan State College (also referred to as AMSC or “The Institution”) mission is to provide “educational access to a diverse student population.” AMSC’s student population consists of:
A concerted, organized effort has been made to consolidate and prioritize resources that produce the most efficient and effective outcomes for students. To do so, effective communication and data access tools are essential and improving on campus. AMSC has completed phase 1, implementing a customer relations management (CRM) system in the Admissions and Student Advising Offices. Phase 2 will expand the CRM system to faculty and other support units. PowerBI training and dashboards are being developed and will be utilized to improve data access and efficiency.
This project continues to build on Momentum Year activities, improving success rates in gateway courses, particularly targeting ENGL 1101 courses. Various strategies will be employed to improve student success rates, including curriculum redesign, innovative pedagogical strategies, mindset activities.
AMSC will implement pre, real-time, and post semester strategies to improve student retention. Retention strategies will be targeted based on student type, age group (traditional vs. adult learners), gender, first generation, and enrollment status (full-time vs. part-time). Hanover Research has completed a study to identify factors that impact student retention at AMSC.
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