Atlanta Metropolitan State College
A concerted, organized effort has been made to consolidate and prioritize resources that produce the most efficient and effective outcomes for students. To do so, effective communication and data access tools are essential and improving on campus. AMSC has completed phase 1, implementing a customer relations management (CRM) system in the Admissions and Student Advising Offices. Phase 2 will expand the CRM system to faculty and other support units. PowerBI training and dashboards are being developed and will be utilized to improve data access and efficiency.
This project continues to build on Momentum Year activities, improving success rates in gateway courses, particularly targeting ENGL 1101 courses. Various strategies will be employed to improve student success rates, including curriculum redesign, innovative pedagogical strategies, mindset activities.
AMSC will implement pre, real-time, and post semester strategies to improve student retention. Retention strategies will be targeted based on student type, age group (traditional vs. adult learners), gender, first generation, and enrollment status (full-time vs. part-time). Hanover Research has completed a study to identify factors that impact student retention at AMSC.
This project involves process mapping to identify and remove process barriers that prohibit students from graduating within 150% of expected time to completion. Complete College America (CCA) will conduct a process mapping analysis of AMSC’s admissions and retention processes. Based on the outcomes of this analysis, AMSC will address CCA recommendations for process improvements and monitor the impact on student progression and completion.
A core tenet of the Atlanta Metropolitan State College (also referred to as AMSC or “The Institution”) mission is to provide “educational access to a diverse student population.” AMSC serves a diverse student population:
The Momentum/CCG Goal 4, increase student career services, is in the preliminary stages and too early to report in this update. The institution has been successful in offering limited student career services, but the availability of “Steppingblocks” in the past year has opened new opportunities for expansion of these services. The plan is to develop career learning modules in First Year Experience (FYE) and Capstone courses, utilizing steppingblocks as the primary tool students will utilize to complete the module.
Consistent, reliable pipelines are important in sustaining program quality, viability, and productivity. This project seeks to increase the pipelines of student at all levels of AMSC certificates and degree programs. Historically, more effort has been dedicated to increasing the traditional student pipelines, the adult learner population provides a great opportunity for a new pipeline of students. This is especially true given that the student population for traditional and adult learners is essential equal at 50%.
Gateway courses have the lowest pass rates. This is particularly difficult for new freshman because it stifles their momentum and motivation to successfully past their first two semester classes and avoid academic warning and/or probation, which also impacts their ability to meet financial aid academic requirements.
This project focuses on increasing student admission (access), increasing semester-to-semester persistence, reducing time to graduation, increasing course pass rates, and ultimately increasing the number of completions.
A core tenet of the Atlanta Metropolitan State College (also referred to as AMSC or “The Institution”) mission is to “offer student-centered instruction, civic/community engagement, and quality services that lead to the success of inter-generational 21 Century graduates.” This Complete College Georgia (CCG)/Momentum Year (MY) update continues to build on these AMSC mission themes. AMSC serves a highly diverse student population, with 50% adult learners (25 years and older)/50% traditional students, 55% first-generation, and 100% commuters.
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