We have replaced online proctoring from ProctorU to Honorlock (https://honorlock.com/). Honorlock is compatible with Chromebook laptops and is less costly than ProctorU. In addition, Honorlock is integrated into D2L allowing students to start their proctored assignments without the need to schedule an appointment.
East Georgia State College implemented Honorlock in Spring of 2024. Faculty have embraced Honorlock for the ease of use and cost to the students. Students also benefit from Honorlock since they have 24/7 access to exams and support.
Evaluation Plan and measures: Data will be collected from the Honorlock administrative dashboard and Faculty.
KPIs:
- Number of proctoring sessions
- Overall cost of proctoring for students
- Number of proctoring sessions with issues (technical, no show, student unprepared, and cancellations)
Baseline measure (for each KPI):
|
|
Fall 2022 |
Spring 2023 |
Fall 2023 |
|
|
Number of proctoring sessions |
484 |
287 |
488 |
|
|
Overall cost of proctoring for students |
$9,450.50 |
$5,175 |
$9,955 |
|
|
Average cost of a proctoring session |
$19.5 |
$18 |
$20.4 |
|
|
Number of proctoring sessions with issues |
Technical Issues |
42 |
23 |
24 |
|
Student no show |
36 |
13 |
33 |
|
|
Student unprepared |
3 |
2 |
5 |
|
|
Cancellations |
92 |
53 |
50 |
|
|
TOTAL |
173 |
91 |
112 |
|
Current/most recent data (for each KPI):
|
|
Spring 2024 |
Fall 2024 |
Spring 2025 |
|
|
Number of proctoring sessions |
579 |
674 |
1464 |
|
|
Overall cost of proctoring for students |
$5,211 |
$6,066 |
$13,196 |
|
|
Average cost of a proctoring session |
$9.00 |
$9.00 |
$9.00 |
|
|
Number of proctoring sessions with issues |
Technical Issues |
7 |
0 Honorlock provides student support, and I do not have information about technical issues. I have asked for this information. |
0 Honorlock provides student support, and I do not have information about technical issues. I have asked for this information. |
|
Student no show |
0* |
0* |
0* |
|
|
Student unprepared |
0* |
0* |
0* |
|
|
Cancellations |
0* |
0* |
0* |
|
|
TOTAL |
7 |
0 |
0 |
|
* Students are logging to Honorlock when they want to take a proctored exam as they do not have to schedule the session ahead of time. This eliminates the ‘No-show’ and “Student Unprepared” issues of scheduled proctoring.
Goal or targets (for each KPI):
- Number of proctoring sessions: increase the number of proctored sessions by 10%
- Overall cost of proctoring for students: cost reduced by 50%
- Number of proctoring sessions with issues: decrease by 50%
|
KPI |
Goal or targets |
Results (Spring 24 Vs. Spring 23) |
Results (Spring 25 Vs. Spring 24) |
|
Number of proctoring sessions |
10% increase |
100% increase |
117.2% |
|
Overall cost of proctoring for students |
50% reduction |
55.9% decrease by proctoring session |
40% reduction in cost for proctoring overall |
|
Number of proctoring sessions with issues |
50% reduction |
92% decrease |
100% decrease |
The implementation of HonorLock has been successful. Training sessions will be held for faculty to learn more about HonorLock and how to interpret results.
Continue using Honorlock for proctoring.
